Sales Operations Administrator

Location Kraków

Salary 15 000- 20 000 PLN UOP/B2B

Contract type Full Time

Offer description

"The industries we serve don't have a plan B."

Manufacturo powers operations for companies building rockets, fusion reactors, next-generation aircraft, and hypersonic defense systems. Our clients aren't optimizing widgets they're engineering the infrastructure of the next century.

We're a SaaS company with former SpaceX leaders on the team. We move fast, operate globally, and make decisions swiftly because the people we serve can't afford anything less. What you build here will reach some of the most consequential programs on the planet.

The Role

We're looking for a detail-oriented, proactive Sales Operations Administrator to sit at the intersection of systems, process, and cross-functional collaboration. You'll keep the revenue engine running smoothly and drive meaningful improvements to how it works.

Strong English communication skills are a must, as you'll be working daily with an international team.

Duties

What You'll Do

CRM & Systems Ownership
Be our HubSpot super user. Configure record views, build automation workflows, design reports, and own data health. You'll also support and train others across the organization.
Sales Operations Support
Provide day-to-day operational support to the VP of Business Operations and the broader sales team: drafting agreements, coordinating meetings, managing the document library, and keeping records airtight.
True-Up Process Ownership
Own the end-to-end true-up process analyzing customer license usage, calculating overages, drafting order forms, and updating billing records with full accountability.
Reporting & Analytics
Build and maintain executive-level dashboards and automate reporting through advanced Excel workflows, so leadership can make data-driven decisions without chasing numbers.
Process Improvement
Identify inefficiencies before they become problems. Lead process discovery, run improvement initiatives and contribute to company-wide operational projects.
Sales & Marketing Collaboration
Partner closely with Sales and Marketing to align on pipeline health, campaign performance, and shared revenue goals. You'll be a trusted connector between teams - translating data into action and keeping everyone working from the same playbook.
Cross-Functional Reach

Build strong working relationships with Finance, Services, Support, and Executive Leadership.
You'll align priorities and support the execution of revenue-generating activities across the business.

Required skills

What We're Looking For

HubSpot
Hands-on HubSpot experience is essential. You should be confident building workflows, creating custom reports and dashboards, configuring pipelines and deal stages, setting up contract templates, and maintaining data integrity. Experience supporting other users and rolling out new features is a strong plus.
Excel
Advanced Excel proficiency is required. You're fluent in XLOOKUP, INDEX/MATCH, SUMIFS, pivot tables, and data validation. You can build structured, automated workbooks, dynamic dashboards, billing trackers, usage analysis models and handle large, messy datasets with confidence.
AI Tools & Productivity
You actively use AI tools - ChatGPT, Claude, Copilot, or similar - to work faster and smarter. You prompt effectively, evaluate outputs critically, and integrate AI into your daily workflow in ways that save real time without sacrificing accuracy. Genuine curiosity about emerging tools is something we value highly here.

You'll Thrive Here If You're

Highly organized with strong attention to detail - you catch what others miss
Comfortable owning complex, recurring processes end-to-end
A clear communicator who can work across functions and seniority levels
Someone who takes initiative and spots problems before they become fires

A natural collaborator who builds trust quickly with Sales and Marketing teams

What we offer

What You'll Get in Return

Impact: A front-row seat at something rare
Most SaaS companies optimize incrementally. We're building operational infrastructure for the companies engineering rockets, fusion reactors, and hypersonic defense systems. You'll have direct visibility into - and genuine influence over - how a fast-moving startup scales. Your work will reach decisions that matter.
Ownership: No bureaucracy, no permission-seeking
If you see a problem, you fix it. If you spot an improvement, you own it. This is a role for someone who wants to drive change, not wait for it.
Growth: A team that moves at your pace
You'll work directly with Sales, Marketing, and Executive Leadership from day one. No queue. No layers. The people building the company will know your name and your work.
Health: Comprehensive healthcare + life insurance
Full coverage so you can focus on the work, not the paperwork.
Wellbeing: Multisport Card
Because high performance requires recovery too.
Flexibility: Hybrid working
Three days in our Kraków office, two days remote - structure with breathing room for when you need it.