SaaS Implementation Consultant

Location United States

Contract type Full Time

Offer description

SaaS Implementation Consultant

Are you ready to work alongside and learn from former SpaceX software leaders? Do you thrive in an environment where your contributions are valued, your voice is heard, and your work has a massive impact? Are you passionate about solving complex technical challenges for cutting-edge industries like aerospace, clean energy, and hypercars? If so, Manufacturo is the perfect place to launch your career and make a difference!

About the Company

At Manufacturo, we are building the future of advanced manufacturing. Our next-generation SaaS platform powers operations for some of the most innovative industries, including:

Aerospace and Commercial Space
Autonomous and Hypersonic Aircraft
Satellite Technology
Clean Energy Solutions
Hypercars

Our team includes software experts and former leaders from SpaceX and other leading technology companies. Joining us means working with a world-class team and cutting-edge tools to revolutionize manufacturing operations globally.

Duties

Position Overview

We are seeking a SaaS Implementation Consultant to lead customer implementations of our advanced manufacturing platform. In this role, you will be responsible for guiding customers through their digital transformation journey by analyzing business requirements, designing tailored solutions, and delivering successful MES implementations. You will serve as the primary technical advisor throughout the implementation lifecycle, from initial requirements gathering through go-live and optimization. This is an ideal opportunity for an manufacturing consultant with strong technical expertise and a passion for transforming manufacturing operations through innovative technology solutions.

Key Focus Areas:

Lead end-to-end MES implementation projects from discovery through production deployment
Conduct business process analysis and gap assessments to design optimal manufacturing solutions
Configure and customize the MES platform to meet specific customer requirements
Design integration architectures connecting MES with ERP, quality, and equipment systems
Facilitate workshops with stakeholders to gather requirements and validate solution designs
Provide expert guidance on manufacturing best practices and Industry 4.0 initiatives
Delivering training and knowledge transfer to ensure successful customer adoption
Collaborate with product teams to influence platform roadmap based on customer needs

Required skills

Qualifications

Required Skills & Experience:

Customer Success Focus: Passion for delivering exceptional service and building positive relationships.
Technical Expertise: Experience troubleshooting software systems, preferably in SaaS/cloud environments.

Problem Solving: Strong analytical and investigative skills with the ability to diagnose technical issues effectively.

Technical Tools:

IDE: VS Code, Cursor or similar

Service management tools: Jira Service Management or similar platforms.

Programming Knowledge: Familiarity with the following technologies is a plus:

C#/.NET

Angular/JavaScript

Python (nice to have)

MS SQL

Education: Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Preferred Skills:

Experience implementing manufacturing systems is a plus
Experience designing and implementing real-time data synchronization between MES and ERP systems
REST development and consumption
JSON/XML data handling and transformation
Authentication methods (OAuth, API keys, SAML)
ERP System Knowledge
NetSuite (SuiteScript, RESTlets, saved searches)
SAP (BAPI, RFC, IDoc knowledge preferred) is a plus
General ERP concepts: inventory, purchasing, financials
Master data management principles
Problem solving and analysis

Root cause analysis for integration failures
Data quality assessment and cleansing strategies
Knowledge of SaaS architecture, cloud platforms (Azure preferred), and microservices

What we offer

Benefits and Perks

Competitive Salary: $60,000 - $90,000 per year
401(k) Matching
Health, Dental, and Vision Insurance
Paid Time Off
Gym Membership Reimbursement: Up to $40/month ($480/year)
Company Cell Phone or Reimbursement: Up to $75/month ($900/year)
Referral Program
Collaborative and Innovative Work Environment

Schedule and Work Environment

Schedule: Monday - Friday, 8-hour shifts
Location: Hybrid remote in Brea, CA 92821

Why Join Manufacturo?

Be part of a fast-growing, high-impact company revolutionizing high-tech manufacturing.
Collaborate with top-tier engineers, developers, and leaders in the software and manufacturing industries.
Work on innovative projects that push boundaries in aerospace, clean energy, and advanced manufacturing.
Grow your skills and career alongside an exceptional team.

Ready to Make an Impact? If you're a technically skilled problem solver who thrives in a dynamic, fast-paced environment and loves delivering exceptional support, apply now to join the Manufacturo team!